http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner?cid=exrss-Chicago-Business-Skills-Examiner en-us Mon, 23 Nov 2009 15:10:00 -0700 Fri, 30 Oct 2009 13:11:02 -0700 BlogCFC http://blogs.law.harvard.edu/tech/rss http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Top-three-complaints-about-meetings?cid=exrss-Chicago-Business-Skills-Examiner This week, my Effective Meetings class was in full swing. We usually kick off by sharing what we hate most about meetings. No matter where I go, no matter which client I see, I always hear the same top three complaints: Meetings are too lo... meeting tips how to run a meeting meeting workshops effective meetings meetings Fri, 30 Oct 2009 13:11:02 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Top-three-complaints-about-meetings?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Maintain-professionalism?cid=exrss-Chicago-Business-Skills-Examiner Last night I had a phone call with a client that evolved into a head-spinning discusion. We had both worked with consultants, on prior projects, who were unprofessional to the point of embarrassing. Three things you should never do in front o... business etiquette professionalism Fri, 30 Oct 2009 12:34:38 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Maintain-professionalism?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Three-ways-to-handle-interruptions?cid=exrss-Chicago-Business-Skills-Examiner Effective time management is about taking control of your time. You can teach people how to treat you. Once you demonstrate respect and boundaries for your own time, your co-workers, clients, etc. will follow suit. When you're busy and yo... business lesson time management Fri, 30 Oct 2009 12:26:38 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d30-Three-ways-to-handle-interruptions?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d21-How-to-treat-your-customers?cid=exrss-Chicago-Business-Skills-Examiner Insightful, truthful article appearing on Etiquette Bitch today: Just this morning, the woman checking me in at a lab kept calling me "baby." I'm a professional woman who has been published in an international trade magazine -... business etiquette bad customer service Wed, 21 Oct 2009 07:11:59 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d21-How-to-treat-your-customers?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d19-Always-always-always-reread?cid=exrss-Chicago-Business-Skills-Examiner Business communication - non-verbal, included - would be so much more improved if only everyone (everyone - that includes the CEOs of this world) would re-read emails before clicking "send." When we type, we're thinking, and we&... business etiquette email email etiquette business grammar Mon, 19 Oct 2009 16:02:57 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d19-Always-always-always-reread?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d4-First-question-on-the-phone?cid=exrss-Chicago-Business-Skills-Examiner One of the best things you can do when you call anyone during the workday is to ask a simple question once the pleasantries are out of the way. That question is: "Is this a good time?" or "Did I get you at a good time?" This ... business etiquette phone skills Sun, 04 Oct 2009 08:40:12 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m10d4-First-question-on-the-phone?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d28-What-if-you-dont-get-a-call-back?cid=exrss-Chicago-Business-Skills-Examiner  Yahoo! HotJobs posted a great, insightful article about why job-seekers might not be getting a call back. Job hunting is a lot like dating. Sometimes, "s/he's just not that into you."  What also can trip up job-seekers are the li... interviews job seeking yahoo hot jobs interview Mon, 28 Sep 2009 09:07:48 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d28-What-if-you-dont-get-a-call-back?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d15-Use-precise-terms-precisely?cid=exrss-Chicago-Business-Skills-Examiner Nothing kills your credibility like appearing unprepared and sloppy. Whenever you have anything to communicate, do your homework, prepare, and proofread, proofread, proofread. I just received an email from my favorite restaurant telling me they were ... business writing business grammar Tue, 15 Sep 2009 09:36:39 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d15-Use-precise-terms-precisely?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d6-Happy-Labor-Day?cid=exrss-Chicago-Business-Skills-Examiner Welcome to Labor Day 2009. Let's remember that this holiday is not about shopping, barbecuing, or sleeping in, though you certainly may do all three today. Labor Day was created to honor the American worker. Interestingly, the debate over the true cr... labor day labor day 2009 Sun, 06 Sep 2009 18:08:49 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m9d6-Happy-Labor-Day?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m8d20-Email-101?cid=exrss-Chicago-Business-Skills-Examiner Every mass-emailer (yes, you!) must learn what the "bcc" field is, and how to use it."bcc." is an old hangover from the days of typewriters and carbon-copy paper. It stands for "blind carbon copy" and it means that whome... business etiquette email tips Thu, 20 Aug 2009 10:37:50 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m8d20-Email-101?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m8d5-Voice-Mail-101?cid=exrss-Chicago-Business-Skills-Examiner  Just because you have it, doesn't mean you know how to use it. Oh, no you don't. Voice mail is another one of those necessarily evils (or blessings) of modern communication. Know how to use it properly so not to annoy your callers.When rec... business etiquette business lesson Wed, 05 Aug 2009 10:17:08 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m8d5-Voice-Mail-101?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d24-Email-101?cid=exrss-Chicago-Business-Skills-Examiner Email, like most technologies, has permeated our culture so quickly and abundantly that no one ever really took the time to learn how to use it. Yes, yes, you may send and receive emails all day...but are you using the tool properly? Probably not. Re... business etiquette business lesson business mistake netiquette email email etiquette Fri, 24 Jul 2009 06:19:25 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d24-Email-101?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d21-Meetings-101?cid=exrss-Chicago-Business-Skills-Examiner  Creativity & Innovation expert Russ Schoen asks: What makes a great meeting vs. a waste of time?Tomes have been written about how to have a better meeting. But it's not about what we know; it's about what we do.To eliminate most time waste... meeting tips meeting workshops meetings creativity training Tue, 21 Jul 2009 10:37:05 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d21-Meetings-101?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d9-Netiquette-101?cid=exrss-Chicago-Business-Skills-Examiner Think typos are okayin a quick email? Think again."Netiquette" is etiquette for the internet; usually applied to email.Lesson 1: Write appropriately, and punctuate appropriately.Translation: when sending a business email, you're at work, n... cell phone etiquette business etiquette business lesson blackberry etiquette business writing netiquette netiquette 101 Thu, 09 Jul 2009 13:11:12 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d9-Netiquette-101?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d8-Phone-call-or-email?cid=exrss-Chicago-Business-Skills-Examiner It's amazing that just because we know how to technically operate a piece of equipment -- computer, PDA, telephone -- doesn't mean we really know how to use it. Or when. Email is not an urgent form of communication. Just because it seems like everyo... business etiquette texting business lesson Wed, 08 Jul 2009 14:50:59 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d8-Phone-call-or-email?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d6-Business-time-with-Fulcrum-Network?cid=exrss-Chicago-Business-Skills-Examiner Diane Kubal, founder and CEO of Fulcrum Network.(photo courtesy of Fulcrum Network)Business Time is an occasional Q&A feature highlighting insights from knowledgeable Chicago business owners. Please tell us who are you and what you do.Diane... business lesson business owner training and consulting fulcrum network Mon, 06 Jul 2009 15:28:51 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m7d6-Business-time-with-Fulcrum-Network?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m6d22-Business-manners-for-meetings?cid=exrss-Chicago-Business-Skills-Examiner Today's Times writes about a "debate breaking out" over the etiquette (or lack thereof) of electronic devices in meetings. Memo to the Times: this isn't a "break out" debate -- it's been going on for years, witness in my Business ... business etiquette blackberry meetings Mon, 22 Jun 2009 06:02:30 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m6d22-Business-manners-for-meetings?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m6d5-Business-Time-with-Occupi-Design?cid=exrss-Chicago-Business-Skills-Examiner Meghan Brown, founder and designer with Occupi DesignBusiness Time is an occassional Q&A feature highlighting insights from knowledgeable Chicago business owners. Please tell us who you are, and what you do. Meghan Brown, Designer with Occupi De... occupi design staging homes chicago designer Fri, 05 Jun 2009 11:55:01 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m6d5-Business-Time-with-Occupi-Design?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m5d22-Business-Time-with-Promet-Source?cid=exrss-Chicago-Business-Skills-Examiner  Business Time is a weekly Q&A feature highlighting insights from knowledgeable Chicago business owners.  Andrew Kucharski, founder of Promet Source, hard at workin his Chicago office.Who are you, and please tell us what you do.And... business lesson promet promethost promet source Fri, 22 May 2009 13:05:35 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m5d22-Business-Time-with-Promet-Source?cid=exrss-Chicago-Business-Skills-Examiner http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m5d21-Tips-for-successful-meeting--part-2?cid=exrss-Chicago-Business-Skills-Examiner  This week we present the next five earmarks of a bad meeting. What can you do to ensure that your next meeting has none of these problems? 1.    Technology distractionsParticipants focused on their cell phones, Blackberries,... meeting tips meeting workshops run better meetings bad meetings Thu, 21 May 2009 08:56:10 -0700 http://www.examiner.com/x-4119-Chicago-Business-Skills-Examiner~y2009m5d21-Tips-for-successful-meeting--part-2?cid=exrss-Chicago-Business-Skills-Examiner